🏨 Resort

Phoenix Pyeongchang Resort

📍 Pyeongchang · 4 stars · ★ 4.3 (1,674 reviews)

This resort is in Bongpyeong-myeon, Pyeongchang, and the water park is available for an additional fee.

It offers basic amenities such as free Wi-Fi and luggage storage.

WiFi

Free

What guests like

Water park access

The water park is available for an additional fee.
Spa facilities

It has a spa area.
Free Wi-Fi

Free Wi-Fi is available in the rooms.
Luggage Storage Service

Luggage storage is available before and after check-in.

Recommended for

Pyeongchang water park trip
A short family stay

Explore the property

Phoenix Pyeongchang Resort Breakfast & dining — Breakfast & dining · Photo: MyRealTrip

Phoenix Pyeongchang Resort Spa & sauna — Spa & sauna · Photo: MyRealTrip

Rooms

The rooms come with basic amenities.

Show more photos (24)

Key information

Address	대한민국 강원도 평창군 봉평면 태기로 174, 25307
Phone	1577-0069
Guest rating	4.3 / 5 (1,674 reviews)

Location & nearby

This resort is in Bongpyeong-myeon, Pyeongchang, and the water park is available for an additional fee.

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Directions on KakaoMap ↗

Facilities & services

Facilities information

※ Admission fees and operating hours may vary by season. Be sure to check the fees on the official website before visiting.
■ Blue Canyon
Hours: 10:00~18:00 (Ticketing/admission closes at 17:00 / Water & sauna close at 17:30)
Location: across from the condo’s Orange Building
Last admission/ticketing: 1 hour before closing
Closed: Every Wednesday (open daily through 8/23)
※ No alternative benefit is provided if the facility closes for maintenance or other reasons.
※ Hours and admission fees may vary due to on-site circumstances. If you plan to visit, be sure to check the hours on the official website beforehand.
※ Entry is required within 30 minutes of ticket issuance.
※ Some indoor/outdoor facilities may be unavailable or suspended due to inspections or operational reasons. (Scheduled to remain closed due to inspection of the outdoor slides)
※ Access may be restricted depending on weather conditions (strong winds, typhoons, thunder, etc.).
■ Phoenix Sauna
Location: 2F, Blue Bldg. (Ticketing: 1F, Blue Bldg. front desk)
Hours: 07:00~16:00 / Last admission and outdoor bath access: 1 hour before closing
Closed: Tuesdays & Wednesdays (not closed from 7/17~8/23)
※ Hours may change depending on circumstances.
■ Gondola
Location: 2F, Ski House, gondola boarding area
Hours: 09:00~15:00 / Last downhill ride: 15:30
Hours: 09:00~17:00 / Last downhill ride: 17:30 (7/17~8/23)
Closed: Every Thursday; also the Wednesday and Thursday of the last week of each month (open daily from 7/17~8/23)
Admission (one entry): Adults KRW 15,000 / Children KRW 12,000
※ Discounted rate: seniors, guests with disabilities, and national merit recipients staying at the property are charged the children’s rate.
※ Operations may be suspended depending on weather (heavy rain, strong winds, etc.) and on-site conditions. No refunds or alternative benefits are available for unused services.
※ Please note that operating hours may change depending on weather conditions at the time of boarding.

Restaurant information

※ Hours may change depending on venue conditions. Please check the official website before visiting.
Facilities: outdoor pool, open-air event bath, outdoor slide, and more
Ondo: Location - 3F, Phoenix Hotel
: Hours - 07:30~13:00
: Admission - KRW 39,000 per person (ages 14 and up/adults), KRW 25,000 (ages 8 to 13), KRW 15,000 (ages 36 months to 7 years)
■ Ondam (Korean restaurant)
Hours: 12:00~21:00 (Break Time 16:00~17:00)
Closed: Every Tuesday
■ Rieto
Location: 1F~B1F, Blue Building
Menu: Coffee, beverages, bakery items, wine, chicken, beer, charcuterie, whisky
Hours (orders close 1 hour before closing)
: Café 08:00~22:00
: Chicken/beer 17:00~22:00
: Wine market 08:00 ~ 22:00
■ Aveto
Location: 1F of the hotel
Hours (open from 7/24)
: Café & retail 16:00~19:00
: Wine Mariage 19:00~23:00
■ Cheongrim
Location: 1F, Center Plaza
Closed: Every Wednesday and Thursday
■ Blue Canyon Food Court
Hours: 10:00~17:00 / Last order: 16:30

Policies and notices

These details were provided by the property on MyRealTrip. Prices and policies may change; check the latest terms before booking.

Before you book

If your stay is refused at check-in because of the property's age restriction policy, this is considered the traveler's responsibility, and we are not responsible for refunds or other compensation.

Reservation Information

Please check the cancellation fee before booking.
Before booking, please check the standard and maximum occupancy for each room. Additional charges may apply when the number of guests exceeds the standard occupancy.
Please enter the guest name, contact information, and number of guests accurately when booking.
Please enter the guest's full legal name when making a reservation.
You may not be able to check in if the guest's name is entered as a nickname.
Accommodation information may change due to circumstances at the property.
Dates cannot be changed, so please double-check your stay dates before booking.

[Pet-Friendly Room Information]

Leaving your dog alone in the room is prohibited.
This is to protect your dog and ensure other guests' comfort, so please cooperate.
Pets must always be supervised by their owners.
Under the Animal Protection Act, a fixed 1.5 m leash must be used in public areas.
A stroller or carrier is recommended when moving around. You may bring your own or rent one.
Guide dogs for guests with visual impairments and assistance dogs for guests with disabilities may accompany them anywhere, and the additional fee is waived.

Room Use Information

Room location (building, room number, and view) is assigned at random at on-site check-in.
Sky Suite and Sky Royal: A/B type assigned at random at check-in

· [Booking and special request information]

Whether adults or children and teenagers may stay in each room and whether additional fees apply may vary by room. Be sure to check the detailed room-specific booking policies before making a reservation.
Special requests are subject to availability at check-in and may incur additional fees. They are not guaranteed.

[Additional Guest Information]

Children aged 7 and under are not counted toward occupancy
Additional guest fee: KRW 10,000 per person (excluding preschool children), regardless of the number of nights
Additional bedding fee: KRW 30,000 per set (includes the additional guest fee) ※ Individual items: blanket KRW 10,000, pad KRW 10,000, pillow KRW 5,000
Extra bed fee: KRW 30,000 per person, charged separately (Additional beds may be unavailable if stock runs out depending on on-site conditions.)
Please contact the hotel front desk whenever adding guests
Additional guest fees must be paid on site
※ Stays exceeding the maximum occupancy are not permitted. (You must either change to a larger room or purchase an additional room.) (1577-0069)

Other Services

Baby items for rent: Only bed guards and baby bathtubs are available for rent
※ Advance reservations are not available. Availability can be checked at check-in, but items may not be provided depending on stock.
Pet-friendly rooms
Standard resort rooms: Dogs are not allowed; dogs may stay only in pet-friendly rooms
Rates
: Standard resort room: KRW 30,000 per night
: Sky room: KRW 60,000 per night
※ Rooms are limited, so advance reservation is required (1577-0069)

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This guide was written by EasyTicket from collected sources. Prices and availability change, so verify them on the original page before booking.