EasyTicket Phoenix Pyeongchang Hotel
📍 Pyeongchang · 4 stars · ★ 4.4 (21 reviews)
An all-season all-inclusive hotel in Bongpyeong, Pyeongchang, with a ski resort right in front and a water park on site.
Breakfast and sauna satisfaction are high, but some reviews mention significant variation in cleaning and service, so keep that in mind.
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WiFi
Free
What guests like
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Mountain-view rooms
Many reviews praise the mountain-view rooms, and guests consistently describe the property as quiet and clean.
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Satisfying breakfast
Many reviews praise the breakfast quality and tasty rice noodles.
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Open-air bath sauna
Some reviews say the sauna is clean and the open-air bath feels refreshing.
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Easy access to the ski resort and water park
Many reviews say the ski resort is right in front of the hotel and that packages including the luge and gondola offer good value.
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Convenient mobile check-in
Many reviews praise the convenience of mobile check-in and check-out.
Good to know
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Cleanliness varies
Some reviews mention inadequate cleaning or mold in the bathroom, suggesting considerable variation from room to room.
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Difficulty reaching the hotel by phone
Some reviews say it was difficult to reach the front desk, sauna, or restaurant area by phone.
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Inconsistent service
Many staff members are friendly, but some reviews mention curt responses or insufficient guidance.
Recommended for
- Ski and snow park trip
- Summer water park getaway
- Family package staycation
Explore the property
Breakfast is available at the third-floor restaurant from 7:30 a.m., and satisfaction is high, with reviews saying guests enjoyed a leisurely meal lasting more than an hour.
With Snow Park, Blue Canyon Water Park, and other leisure facilities, there's something to enjoy in every season. The water park operates from 10 a.m. to 6 p.m. and is closed on Wednesdays.
Many reviews praise the convenience of mobile check-in and check-out, while others say the guidance during room assignment was insufficient.
Blue Canyon Water Park is nearby, so you can enjoy water activities as part of your stay.
Many reviews say the sauna is clean and the open-air bath feels refreshing, with some recommending an early-morning visit.
Many reviews praise the mountain views and quiet setting, while others mention variation in cleaning and bed quality, suggesting differences between rooms.
Show more photos (24)
Key information
| Address | 대한민국 강원도 평창군 봉평면 태기로 174, 25307 |
|---|---|
| Phone | 1577-0069 |
| Guest rating | 4.4 / 5 (21 reviews) |
Location & nearby
The ski resort, luge, and gondola are close to the hotel, making it easy to head to the slopes in winter and the water park in summer. Reviews also say it's convenient to combine a stay with attractions around Bongpyeong, such as sheep farms.
View location on Kakao Map ↗Facilities & services
Facilities information
- ※ Admission fees and operating hours may vary by season. Be sure to check the fees on the official website before visiting.
- ■ Blue Canyon
- Hours: 10:00~18:00 (Ticketing/admission closes at 17:00 / Water & sauna close at 17:30)
- Location: across from the condo’s Orange Building
- Last admission/ticketing: 1 hour before closing
- Closed: Every Wednesday (open daily through 8/23)
- ※ No alternative benefit is provided if the facility closes for maintenance or other reasons.
- ※ Hours and admission fees may vary due to on-site circumstances. If you plan to visit, be sure to check the hours on the official website beforehand.
- ※ Entry is required within 30 minutes of ticket issuance.
- ※ Some indoor/outdoor facilities may be unavailable or suspended due to inspections or operational reasons. (Scheduled to remain closed due to inspection of the outdoor slides)
- ※ Access may be restricted depending on weather conditions (strong winds, typhoons, thunder, etc.).
- ■ Phoenix Sauna
- Location: 2F, Blue Bldg. (Ticketing: 1F, Blue Bldg. front desk)
- Hours: 07:00~16:00 / Last admission and outdoor bath access: 1 hour before closing
- Closed: Tuesdays & Wednesdays (not closed from 7/17~8/23)
- ※ Hours may change depending on circumstances.
- ■ Gondola
- Location: 2F, Ski House, gondola boarding area
- Hours: 09:00~15:00 / Last downhill ride: 15:30
- Hours: 09:00~17:00 / Last downhill ride: 17:30 (7/17~8/23)
- Admission (one entry): Adults KRW 15,000 / Children KRW 12,000
- Closed: Every Thursday; also the Wednesday and Thursday of the last week of each month (open daily from 7/17~8/23)
- ※ Discounted rate: seniors, guests with disabilities, and national merit recipients staying at the property are charged the children’s rate.
- ※ Operations may be suspended depending on weather (heavy rain, strong winds, etc.) and on-site conditions. No refunds or alternative benefits are available for unused services.
- ※ Please note that operating hours may change depending on weather conditions at the time of boarding.
Restaurant information
- ※ Hours may change depending on venue conditions. Please check the official website before visiting.
- Facilities: outdoor pool, open-air event bath, outdoor slide, and more
- Ondo: Location - 3F, Phoenix Hotel
- : Hours - 07:30~13:00
- : Admission - KRW 39,000 per person (ages 14 and up/adults), KRW 25,000 (ages 8 to 13), KRW 15,000 (ages 36 months to 7 years)
- ■ Ondam (Korean restaurant)
- Hours: 12:00~21:00 (Break Time 16:00~17:00)
- Closed: Every Tuesday
- ■ Rieto
- Location: 1F~B1F, Blue Building
- Menu: Coffee, beverages, bakery items, wine, chicken, beer, charcuterie, whisky
- Hours (orders close 1 hour before closing)
- : Café 08:00~22:00
- : Chicken/beer 17:00~22:00
- : Wine market 08:00 ~ 22:00
- ■ Aveto
- Location: 1F of the hotel
- Hours (open from 7/24)
- : Café & retail 16:00~19:00
- : Wine Mariage 19:00~23:00
- ■ Cheongnim (Chinese restaurant)
- Location: 1F, Center Plaza
- Closed: Every Wednesday and Thursday
- ■ Blue Canyon Food Court
- Hours: 10:00~17:00 / Last order: 16:30
Policies and notices
These details were provided by the property on MyRealTrip. Prices and policies may change; check the latest terms before booking.
Before you book
- If your stay is refused at check-in because of the property's age restriction policy, this is considered the traveler's responsibility, and we are not responsible for refunds or other compensation.
Reservation Information
- Please check the cancellation fee before booking.
- Before booking, please check the standard and maximum occupancy for each room. Additional charges may apply when the number of guests exceeds the standard occupancy.
- Please enter the guest name, contact information, and number of guests accurately when booking.
- Please enter the guest's full legal name when making a reservation.
- You may not be able to check in if the guest's name is entered as a nickname.
- Accommodation information may change due to circumstances at the property.
- Dates cannot be changed, so please double-check your stay dates before booking.
· [Additional Guest Information]
- For each guest added beyond the standard occupancy: KRW 20,000 per person per night (no distinction between adults and infants)
- Infants count toward the occupancy limit / maximum occupancy cannot be exceeded
- Extra bed: Available for rental only if stock is confirmed on site; KRW 40,000 per night, payable on site
- Please contact the hotel front desk whenever adding guests
- Additional guest fees must be paid on site
· [Booking and special request information]
- Whether adults or children and teenagers may stay in each room and whether additional fees apply may vary by room. Be sure to check the detailed room-specific booking policies before making a reservation.
- Special requests are subject to availability at check-in and may incur additional fees. They are not guaranteed.
- Non-smoking property
Guest reviews
We reproduced 8 actual guest reviews registered on MyRealTrip. They are left in the original Korean.
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모바일 체크인 처음해봤는데 편리하네요 냉장고가 고장인거 같아요 체크하보세요 냉동기능에 문제가 있는지 물이 흘러요
신*진 · 8달 전
수페리어 트윈
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즐겁게 다녀왔어요 생각보다 좋았어요
김* · 9달 전
수페리어 트윈
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가족과 함께 가는 곳으로는 정말 좋습니다 추천합니다
이*길 · 9달 전
수페리어 트윈
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마이트립 특가로 패키지예약해서 너무잘다녀왔어요 조식도 맛있고 양떼목장까지 가성비 너무조아요 다음에 또 가고싶네요 ~~^^
안*숙 · 10달 전
수페리어 트윈
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패키지 상품으로 휘닉스파크를 제대로 즐겼네요 조식을 한시간 먹었어요 ㅋ. 좋았어요
김*권 · 10달 전
수페리어 트윈
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등산가기전에 잠시 쉬어갔는데 깨끗하고 좋았어요
김*수 · 1년 전
[호캉스] 수페리어 더블
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애들하고 같이 가는대 스키장이 호탤 바로 앞에 있었어요 마감 시간까지 신나게 놀았습니다 ^^
문*라 · 2년 전
수페리어 트윈
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사우나는 아침 일찍가세요.
태*국 · 1년 전
[11월 얼리버드] 수페리어 트윈
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This guide was written by EasyTicket from collected sources. Prices and availability change, so verify them on the original page before booking.
