Sapporo Grand Hotel
📍 Sapporo · 5 stars · ★ 4.6 (1,895 reviews)
This hotel is directly connected to Sapporo Station by an underground passage. It gets especially many reviews from guests eager to return, praising the spacious rooms for a Japanese hotel and the varied breakfast.
Many reviews praise its location in the middle of the sightseeing district between Susukino and Odori Park, making it easy to explore whatever the weather.
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Parking
Paid
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WiFi
Free
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Rooms
All rooms are non-smoking
What guests like
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Underground connection to Sapporo Station
Many reviews say the underground connection to Sapporo Station makes it easy to get around even in snow or rain.
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Spacious rooms
Many reviews say the room is large for a Japanese hotel and that it works well for a family of four to stay in one room.
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Varied breakfast
Many reviews praise the varied breakfast, which lets you sample a range of Sapporo's signature foods.
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Attentive staff service
Many reviews say the attentive service, including carrying luggage to rooms before early check-in, made a strong impression.
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Deep bathtub · Strong water pressure
Reviews say the deep bathtub and strong water pressure are great for unwinding after a long day of travel.
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Central sightseeing location
Many reviews praise the convenient access to sightseeing spots, as it's between Susukino and Sapporo Station.
Good to know
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Inconsistent cleaning
There were days when the cleaning wasn't thorough, and reviews mention mold on the bathtub tiles.
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Insufficient directions to the annex
Reviews say prior guidance was lacking because the annex requires walking through the lobby.
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Non-guests sitting at the entrance
Reviews say people who aren't guests sometimes sit on the chairs at the building entrance.
Recommended for
- Easy access to Sapporo Station
- Family trips
- Traveling on snowy days
Explore the property
Many reviews say the rooms are large for a Japanese hotel and that the beds are spacious and comfortable. Some also praise the deep bathtub and strong water pressure for recovering from a long day of travel, but occasional reviews mention mold on the bathtub tiles, so keep that in mind.
Many reviews praise the attentive front-desk service, including carrying luggage to the room before early check-in. However, some also say the advance directions were lacking because the annex requires passing through the lobby.
Many reviews say it's connected to Sapporo Station by an underground passage, making it easy to get around in snow or rain, and that there's a Starbucks and bakery at the first-floor entrance.
Show more photos (24)
Key information
| Check-in · check-out | 15:00 · 11:00 |
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| Address | Nishi 4-chome 1-jo Kita Chuo-ku, 060-0001 |
| Guest rating | 4.6 / 5 (1,895 reviews) |
Location & nearby
It's connected to Sapporo Station by an underground passage, so you can walk to Susukino, Odori Park, and Sapporo TV Tower without worrying about the weather. Many reviews also say Nijo Market is within walking distance.
Policies and notices
These details were provided by the property on MyRealTrip. Prices and policies may change; check the latest terms before booking.
Check-In and Check-Out Guide
- Check-in from 15:00; check-out by 11:00
- Additional guest charges may apply and vary by property policy.
- At check-in, government-issued photo ID and a credit card, debit card or cash deposit may be required to cover incidental charges.
- Special requests are subject to availability at check-in and may incur additional fees. They are not guaranteed.
- This property accepts credit cards. Cash is not accepted.
- For safety, this property is equipped with fire extinguishers, smoke detectors and a security system.
- This property has outdoor areas such as balconies, patios, and terraces that may not be suitable for children. If this is a concern, contact the property before arrival to confirm whether a suitable room is available.
- Upon arrival, a front desk staff member will assist you. Information provided by the property may have been translated automatically.
Minor Guest Stay Policy
- Guests under 19 may be restricted from staying alone under the property's policy.
- Travelers under 19 may be required to stay with a legal guardian or submit a legal guardian's consent form, depending on the property's policy.
- If a guest is refused accommodation at check-in because of the property's age-limit policy, this is considered the traveler's responsibility, and we are not responsible for a refund or other compensation.
- From April 1, 2026, guests must pay the Hokkaido prefectural tax and municipal accommodation tax directly to the property at check-in at the revised rates. Taxes are charged per person per night based on the room rate, as follows.
Guest reviews
We reproduced 8 actual guest reviews registered on MyRealTrip. They are left in the original Korean.
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삿포로 역에서 지하도로 이동하기 편하고 일본호텔들은 방이 작다고 들었는데 방이 커서 답답하지않고 좋았습니다 어메니티도 넉넉하고 다양합니다 조식도 맛있고 가정식과 뷔페식으로 선택할수있는점도 좋았습니다
오*택 · 3주 전
트리플룸, 금연, 별관
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부모님과 함께 여행하기 위해 트리플 룸 예약했는데 생각보다 방이 크고 편리했습니다. 직원들도 아주 친절했어요. 지하보도와 연결되어 있고 8번 출구와 연결되어 있어서, 날씨 궂은 날에도 삿포로역, 오도리공원, 스스키노 쪽으로 다니기 편리했습니다.
박*화 · 4달 전
트리플룸 (Run of the House)
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프론트, 리셉션 정말 너무너무 친절하세요 !! 얼리체크인도 너무 친절하게 해주시고 + 객실까지 짐 운반서비스에 시설설명까지 해주셔서 정말 최고였어요 .. 무엇보다 신축건물이라 산뜻하더라구요 ! 연박하느랴 재실정비도 매일 요청드렸는데 진짜 깨끗하게 용품들도 다 채워주시고 짱입니다 … 스스키노랑 삿포로 중간에 있어서 동선도 좋았고, 무엇보다 친절하세요 ㅎ… 짱 ! 다음에 삿포로 오면 또 가려구요 ! 매일 늦게 일어나느랴 조식은 이용안했는데 맛있다고 하더라구요 ! 최고입니다 ~~~~~~ !
김*하 · 3달 전
더블룸, 금연 (Main Building, JULY,2025 Renewal)
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삿뽀로 여행 6개월내 두번방문 위치가 짱 좋아요 담 또 이용하고싶을정도로 룸이넓고 위치좋고 직원친절하고 모든거 만족
김*주 · 4달 전
트리플룸, 금연, 별관
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성인 4가족이 4인실에 묵었는데 2인실로 나누어서 자는것보다 같이 잘수있어서 편하고 좋았다. 스스키노 가는데 10분 정도 걸리고 한번 길에서 넘어진 후로는 지하로만 다님. 삿포로 역으로 가서 오타루갔다오기도 편하고 스스키노 걸어서 가기도 좋았다. 욕조가 깊고 수압도 진짜 세서 하루의 여독을 풀기 좋았다 서비스도 훌륭한 호텔임
배*온 · 5달 전
deluxe [Comfort] [Twin room] [Non-smoking]
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시내와 가까워서 좋았구, 폭설이였지만 지하로 모든 시설을 누릴수 있는 위치라 너무 좋았습니다... 시설관리가 깨끗했고, 음식도 맛있었습니다 재방문 의사 있습니다
이*제 · 5달 전
룸, 금연 (Connecting East Building)
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호텔 진짜 너무 가장 최고 좋아요… 깨끗하고 시설 너무 좋고 관광지 딱 한복판에 있으니까 너무 편해요
이*린 · 5달 전
트윈룸, 금연 (Run of House)
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처음에 찾아가느라 살짝 헤맸는데 스스키노랑 니조시장등등 걷기에 딱 좋아요.직원분들 너무너무 친절하시고 저희4식구는 만족했어요.아침.저녁 돈키호테들리기에도 좋고 다음에도 다시 묵을것같아요.조식도 만족힙니다.조식 아이스크림 존.맛.탱!!! 굳이 밖에서 안 사먹고 조식에서 해결해도될듯이요.
전*영 · 6달 전
트윈룸, 금연 (Run of House)
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This guide was written by EasyTicket from collected sources. Prices and availability change, so verify them on the original page before booking.