Shibuya Excel Hotel Tokyu
📍 Tokyo · 4 stars · ★ 4.6 (2,207 reviews)
A hotel directly connected to Shibuya Station. The Scramble Crossing spreads out below your window, and with nine train and subway lines running through the station right underneath you, it's easy to head out anywhere in Tokyo.
That said, some reviews also mention that housekeeping left something to be desired, so this is more a hotel to choose for its location than for polished facilities.
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Parking
Paid
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WiFi
Free
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Breakfast
Paid
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Front Desk
24 hours
What guests like
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Direct Access to Shibuya Station
Reviews say that because it's directly connected to the station, getting around with a suitcase in tow is easy, making for a convenient trip.
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Scramble Crossing View
Reviews note that the view was great thanks to its spot overlooking Shibuya Scramble Crossing.
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High-Floor Restaurants
With two high-floor restaurants, a coffee shop, and a bar lounge, you can get a meal without ever leaving the building.
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Free Internet
Free Wi-Fi reaches both the rooms and the lobby, and wired internet is available as well.
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Meeting space
With meeting rooms, a banquet hall, and even fax/copy service, it also suits business trips.
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Full-Length Bathtub
The bathroom has a full-length tub with a shower, great for resting legs tired from a day of walking.
Good to know
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Housekeeping
Some reviews mention that after requesting cleaning, the towels were left untouched or supplies weren't restocked.
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Breakfast falls short
There are reviews saying breakfast wasn't great.
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Hard-to-Find Entrance
Some reviews say the hotel was hard to find, possibly because of how it's attached to the station.
Recommended for
- First-Time Tokyo Base
- Shopping-Focused Shibuya Stay
- Tokyo Business Trip
Explore the property
There are more than 400 rooms, each equipped with a refrigerator, flat-screen TV, and safe as standard. Many rooms overlook the city, and reviews say the views alone were great. That said, some guests mention requesting cleaning only to find the towels untouched, so housekeeping quality seems to vary.
The bathroom has a full-length tub with a shower, and there's no need to bring your own toiletries. If you've spent the whole day walking around Shibuya, just running a bath can make a real difference in how you feel the next day.
With two high-floor restaurants, a coffee shop, and a bar lounge, you can still get a drink in the building even if you come back late at night. Breakfast is a European-style buffet served from 7 to 10 a.m. for an extra charge, but since some reviews say it fell short of expectations, starting your Shibuya morning outside the hotel is also worth considering.
The front desk is open 24 hours, and small tasks like luggage storage and faxing or copying can be handled there too. Free Wi-Fi reaches the lobby, and newspapers are available, so it's a good spot to sit for a bit and sort out your plans before check-in or after check-out. Since the building is attached to the station, some reviews mention having trouble finding the entrance at first, so it's worth checking the floor and entrance in advance.
Meeting rooms and a banquet hall are available, making this a good choice when you need to schedule something in Tokyo. With concierge and laundry service on hand as well, most of what you need for a multi-day business trip can be handled right in the building.
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Key information
| Address | 1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 일본, 150-0043 |
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| Guest rating | 4.6 / 5 (2,207 reviews) |
Location & nearby
It's directly connected to Shibuya Station, through which six train lines and three subway lines run. Shibuya 109 is a 3-minute walk away, and Harajuku and Yoyogi Park are just over 15 minutes away, making this a great base for linking up Tokyo's youthful neighborhoods on foot.
A bit farther out, the National Stadium is a 4-minute drive away, Tokyo Tower is 4.5 km, and the Imperial Palace is 5.6 km. Reviews also mention it was convenient to have restaurants and a convenience store inside Mark City, which connects to the station.
Guest reviews
We reproduced 2 actual guest reviews registered on MyRealTrip. They are left in the original Korean.
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민*정 · 7달 전
찾기 어렵고 방청소 요청 후 들어가면 수건도 안갈아놓거나 물품도 안채워져 있네요 뷰는 좋고 아침식사는 너무 별로입니다
🛏 슈페리어 파크뷰 더블룸 (13~19층, 금연)
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권*형 · 1년 전
시부야역에 있어서 여행이 편리하고, 마크시티에 음식점, 편의점 등이 있어서 이용이 편리함. 또 올 것임
🛏 트윈룸
- See all reviews on MyRealTrip ↗
This guide was written by EasyTicket from collected sources. Prices and availability change, so verify them on the original page before booking.