EasyTicket If you’ve been hunting for a ferry to start your island getaway, this one article has you covered. The Hanil Express ferry connecting Wando and Jeju can be booked through the official website, by phone (1688-2100), or at the terminal ticket counter — and booking online gets you a 5% discount on the passenger fare. Here’s everything in one place: how to book, the sailing schedule, fares, terminal locations, and what to bring.
🚢 Hanil Express: Which Ships Go Where?
Hanil Express is a passenger ferry service running the Wando ↔ Jeju route. Two high-speed ferries, the Silver Cloud and the Gold Stella, are deployed on this line. At their fastest, they cover Wando to Jeju in about 2 hours 40 minutes, making this a popular option for anyone planning an island getaway to Jeju.
It’s not just for passengers — you can load a vehicle and cargo too, so it’s also popular with travelers who want to get around Jeju in their own car. That said, the vessel and schedule can change depending on operating conditions, so it’s worth double-checking the route before you book.
📌 How to Book Hanil Express Ferry Tickets (Website, Phone, In Person)
There are three main ways to book. The most recommended is booking through the official website, since booking online gets you a 5% discount on the passenger fare (source: Hanil Express).
| Booking Channel | Method | Notes |
|---|---|---|
| Official website | Online booking, member or guest | 5% discount on passenger fare |
| Phone | Customer center 1688-2100 | Can book cargo trucks over 2 tons |
| Terminal ticket counter | Visit the Wando or Jeju terminal | Check and buy same-day seats |
You can’t book online on the day of boarding. Also, the system is down for maintenance from midnight to 4 a.m., so the booking and cancellation menus are unavailable then — it’s safer to book ahead of time.
📋 What You’ll Need to Book
Online booking requires identity verification. Have this information ready ahead of time to make booking much faster.
- Passenger’s full name
- Sex
- Date of birth as it appears on your ID
- Phone number (where booking notifications are sent)
The lead booker must be one of the actual passengers, and booking-related notifications go to this person. If you’re bringing a vehicle, cars and vans can be booked online, but cargo trucks over 2 tons must be booked by phone (1688-2100).
⏰ How Do I Check the Sailing Schedule?
The sailing schedule varies by ship and day of the week. So once you’ve picked a departure date, the most accurate way to check is to select that exact date under the ‘Sailing Schedule’ menu on the official website.
Schedules can change without notice, especially due to weather or maintenance. Checking the timetable once the day before departure, and again the morning of, can save you a wasted trip.
Show your mobile boarding pass together with a physical ID (resident registration card, driver’s license, etc.) and you can head straight to the boarding area without stopping at the ticket counter. Really handy when you’re cutting it close on time.
💰 Fares and Discounts: Here’s How to Save
Fares vary a lot by cabin class. They range from 3rd-class cabins — floor-style or chair seating — up through multi-person rooms, 2~4-person rooms, and suite-style premium cabins, so you can pick based on your budget and group size. Vehicle and cargo fees are charged separately.
Exact prices can change, so it’s best to check the latest fares under ‘Vessel Fares’ on the official website. Here’s how to save.
- Online booking discount: 5% off the passenger fare when you book on the website
- Discount eligibility: Separate discounts apply for island residents, people with disabilities, veterans and persons of national merit, and others
Note that a mobile boarding pass isn’t issued for discount-eligible passengers, so you’ll need to pick up a physical boarding pass at the terminal ticket counter on the day of departure. Be sure to bring your supporting documents.
📍 Terminal Locations & Boarding Tips
Here’s a table of both terminal locations and contact numbers, in Wando and Jeju.
| Terminal | Address | Phone |
|---|---|---|
| Wando Port Coastal Passenger Ferry Terminal | 339 Jangbogo-daero, Wando-eup, Wando-gun, Jeollanam-do | 061-554-8000 |
| Jeju Port Passenger Ferry Terminal | 191 Imhang-ro, Jeju-si, Jeju Special Self-Governing Province | 064-751-5050 |
If you’re loading a vehicle, boarding procedures and vehicle loading take extra time, so plan to arrive with plenty of buffer before departure. Walk-on passengers also go through ID checks, so it’s safest to arrive at the terminal at least 30 minutes ahead.
🔍 Frequently Asked Questions (FAQ)
Q. Is there a cancellation fee if I cancel my booking?
Yes, the cancellation fee goes up the closer you get to the departure date. Canceling a few days before departure only costs a small fee, but canceling close to or after departure deducts a set percentage of the fare. Check the exact fee schedule on the website or with customer service before you book.
Q. Can I bring a car?
Cars and vans can be booked online, and cargo trucks over 2 tons must be booked by phone. Since vehicle loading takes time, it’s best to arrive earlier than regular passengers.
Q. Can I bring my pet along?
Conditions for bringing pets vary by ship and by policy, so the safest bet is to check with customer service (1688-2100) before you book.
Once you know the essentials, booking the Wando-Jeju Hanil Express ferry isn’t complicated at all. Book ahead on the website to grab the 5% discount, then double-check the sailing schedule and terminal location once more before you leave. Enjoy your island getaway! 🎯