Hotel Claridge Madrid

Located on Plaza de Conde de Casal in Madrid, Hotel Claridge Madrid completed a full renovation in 2012.

It has a 4.6 rating from 1,011 reviews, and staff service gets high marks, including reviews praising how attentively they looked after a companion with limited mobility.

What guests like

• Attentive staff service

  There are reviews mentioning that staff helped a companion with limited mobility get around and arranged room service in place of breakfast.

• Near the Airport

  There are also reviews saying it's conveniently close to the airport.

• Great Shower

  There are reviews saying the shower was great and that they slept well.

• Outdoor Pool

  There is a seasonal outdoor pool.

• Fitness center

  There's a fitness center, so you can stay active even while traveling.

• Spanish Restaurant

  You can enjoy Spanish cuisine at the Claridge Cafe-Restaurant.

Good to know

• Communication Difficulties

  There are reviews mentioning that staff weren't very comfortable with English, making communication difficult.

• Poor Soundproofing

  Keep in mind that there are reviews mentioning poor soundproofing.

• Small pool

  There are reviews saying the pool was smaller than expected.

Recommended for

• Stay Near the Airport
• Mobility-Considerate Service
• Trip Getting Around by Car

Explore the property

Rooms come with a minibar and an espresso maker, and a traveler who stayed in a Quad Room left a review saying they were happy with how attentively the staff looked after a companion with limited mobility.

Some reviews say the shower was so good it helped them sleep well even while traveling, while others mention the soundproofing left something to be desired.

There's a seasonal outdoor pool, and it's worth knowing that some reviews say it's smaller than you'd expect.

You can enjoy Spanish cuisine at the Claridge Cafe-Restaurant, and there have been cases where the hotel arranged room service for guests who couldn't make it to breakfast.

There's a 24-hour reception and accessible public areas, so travelers with mobility issues are well looked after.

Key information

Location & nearby

It's 4km from central Madrid, and Retiro Park and Movistar Arena are just a 5-minute drive away.

Puerta del Sol is 4km away and Plaza Mayor is 4.1km away, so you'll want some form of transportation for sightseeing in the city center.

Facilities & services

• “

  함께한 지인이 다리가 불편해서 힘들었는데 이동 및 안내에 최선을 다해 도움을 주었습니다. 조식부폐에 못 참석하는 다리불편한 친구를 위해 룸서비까지 해주는 등 직원 모두가 너무 친철했습니다.

  홍

  홍*미 · 3달 전

  쿼드룸

• “

  2주 유럽여행하면서 지낸 숙소중에서 제일 최악이었어요. 영어를 못하셔서 대화가 잘 안통해요. 3일 지내면서 이틀동안 황당한 일을 겪었는데 아무런 대처도 사과도 하지 않으셨어요. 숙소에서 쉬려고 누워있는데 호텔 클리닝 해주시는 분인지 어떤 여성분께서 갑자기 마스터키로 저희 방에 들어오셨어요. 첫날에는 저희가 얼리 체크인을 해서 헷갈릴 수도 있다고 생각하고 넘어갔지만 둘째날에도 클리닝을 해달라고 밖에 팻말을 걸어놓지도 않았는데같은 상황이 벌어져서 당황하고 어이없었어요. 다른 리뷰들 보니까 방에서 도난이 일어났지만 호텔 측은 아무런…

  마

  마*린 · 11달 전

  스탠다드룸

• “

  공항 가기 편하려고 여기 잡았어요 공항과 거리도 가깝고 특히 직원이 매우 친절해요 샤워 시설도 매우 좋고 잠도 푹 잤어요 여기 ㅊㅊ드려요

  진

  진* · 3년 전

  스탠다드룸

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