🏨 Hotel

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

📍 Seoul · 5 stars · ★ 4.6 (1,977 reviews)

This is Accor's 500th Novotel, Novotel Ambassador Seoul Dongdaemun. Reviews especially often mention returning for the area's only rooftop heated pool and attentive service.

Breakfast

07:30–10:00

What guests like

Rooftop heated pool

Many reviews mention swimming while taking in the nighttime views from the only rooftop heated pool in the Dongdaemun area.
5-minute walk to DDP

It's a 5-minute walk to Dongdaemun Design Plaza, and many reviews mention walking to Gwangjang Market and Insadong as well.
A varied dining selection

Many reviews especially praise the generous, tasty selection at breakfast and in the lounge.
Attentive service

Several reviews mention that birthday-cake and robe requests were handled promptly.
Residence-style rooms with cooking facilities

Some reviews say the residence-style rooms with laundry and cooking facilities were convenient for trips with children.

Good to know

A disappointing view

Some reviews say the view was disappointing because of construction sites and other obstructions, depending on the room.
Room-to-room temperature differences

Some reviews mention that rooms could feel chilly in winter depending on their location.
Underwhelming lounge offerings

Some reviews found the happy-hour and tea-time offerings underwhelming compared with other five-star lounges.

Recommended for

Rooftop heated-pool staycation
Walking tour around Dongdaemun
Residence for families with children
Anniversary stay

Explore the property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Pool — Pool · Photo: MyRealTrip

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Rooms — Rooms · Photo: MyRealTrip

View

Views vary by room, and some reviews were disappointed by construction-site views, while others said their requests for a high floor and a good view were accommodated.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Facilities — Facilities · Photo: MyRealTrip

Show more photos (19)

Key information

Address	대한민국 서울특별시 중구 을지로 238, 04561
Guest rating	4.6 / 5 (1,977 reviews)

Location & nearby

Dongdaemun Design Plaza is a 5-minute walk away and Namsan a 10-minute walk, making it easy to explore Seoul's attractions on foot. Gwangjang Market and Insadong are also nearby, and many reviews say it's a good base for a one-night, two-day itinerary covering Myeongdong, Daehangno, and Dongdaemun.

View location on Kakao Map ↗

Facilities & services

Facilities information

■ Executive Lounge
Location: 19F
Breakfast: 07:30~10:00
Tea time: one hour between 12:00~16:00
Happy hour: 17:30~19:30
※ Executive Lounge operations may change without prior notice depending on hotel circumstances. (including hours, 2-3 time slots, location, etc.)
※ To provide optimal service, the Executive Lounge restricts access to guests under 13 during breakfast and tea time, and to guests under 19 during happy hour.
※ An additional charge applies when using a package that does not include Executive Lounge access. Please contact the hotel in advance.
- Fitness center
Location: 20th floor
Hours: 6:00 ~ 22:00 (bring your own athletic shoes)
※ Closed on the first Tuesday of each month.
※ Operation and closure days for hotel facilities may change without prior notice depending on hotel conditions.
※ The fitness center is open to guests aged 16 and over only.
• Indoor Pool
Hours: 7:00 a.m. ~ 9:30 p.m.
Rate: Free for staying guests
※ The indoor and outdoor rooftop pools operate by advance reservation and allow one entry per day. (Choose one: indoor or outdoor pool.)
※ A swim cap or baseball cap is required.
※ Bringing tubes and water-play equipment into the pool is prohibited. (Only life jackets, arm floaties, and neck floaties are allowed)
※ Children under 36 months must wear swim diapers.
Outdoor rooftop pool
※ The outdoor rooftop pool will be open from April 3, 2026. (Closed during winter)
※ Operating hours and days off for hotel facilities may change without prior notice depending on the weather or hotel circumstances.
※ The outdoor rooftop pool is open to guests aged 19 and over.

Guest reviews

We reproduced 8 actual guest reviews registered on MyRealTrip. They are left in the original Korean.

남편생일 기념으로 다녀왔어요 체크인할때 조용히 생일기념호캉스라고 말씀드렸는데 조각케잌을 룸으로 보내주셔서 너무너무 감사했어요ㅎㅎ 룸컨디션도 훌룡하고 라운지 음식도 종류가 많지는 않았지만 하나하나 맛있고 정성스럽게 세팅해놓으셨더라구요 술종류도 와인 위스키 맥주가 골골루 있어서 취향껏 골라마시는 재미가 있었어요^^ 이용시간이 짧아서 아쉬웠는데 주변에 조금만 걸어서나가면 식당들이 많아서 바람쐴겸 다녀왔더니 남편이랑 데이트하는것같아서 너무 행복했습니당~ 체크인할때 가습기 부탁드려서 잘사용했구요 푹자고 아침조식까지 야무지게 잘먹고…

김*연 · 4달 전

[프로모션] 이그제큐티브 더블
마리트 특가로 저렴하게 라운지 아용하는 호캉스 다녀왔어요! 🤩좋았던 점 1. 위치가 아주 좋습니다. 주변 관광지로 광장시장,ddp가 아주 가까이 위치해있어서 산책겸 다녀올 수 있어요. 지하철 조금 타면 경복궁~안국까지 갈 수 있습니다! 2. 룸컨디션이 좋아요. 군더더기없는 룸 컨디션에 침대도 편안하고 필요한건 다 갖춰져있습니다. 3. 조식맛집! 저는 금토숙박이라 라운지 조식을 이용했는데요, 라운지조식도 에그스테이션, 즉석 쌀국수가 있어서 만족스러웠어요. 😅아쉬웠던 점 1. 해피아워& 티타임 구성이 아쉬워요. 다른 5성급 호텔…

김*글 · 4달 전

[프로모션] 이그제큐티브 트윈
위치가좋고 깨끗해요. 티타임 해피아워 조식 모두 좋아요

강*나 · 5달 전

[프로모션] 이그제큐티브 더블
생일앞둔 조리원 친구와 아이둘 데리고 떠난 여행 너무 만족스러웠어요 친절하시고 가운,슬리퍼 요청에 바로 응대해 주시고 따뜻한 수영장에서 야경보며 수영하고 여유로운 조식까지 너무 완벽했습니다^^ 인사동도 가깝고 저녁에 산책겸 ddp도 가까워서 좋았어요

이*호 · 5달 전

[프로모션] 슈페리어 트윈
예약은 힘들지만 위치가 정말 좋아서 추천합니다~~^^

한*희 · 4달 전

Superior Family Room, 1 Queen Bed&1 Single Bed
호컹스 가기 너무 좋을 것 같아요. 여행 즁에 방문해서 늦게 들어가고 일찍 나오며 너무 아쉽더라고요. 수영도 꼭 하고 싶었어요! 하지먼 조식도 진짜 맛있었고 룸컨디션도 참 괜찮았습니다.

김*희 · 6달 전

[프로모션] 슈페리어 트윈
끝에있는 객실이라 그런지 온도가 올라가지 않아 추웠어요,,, 주말 조식은 입장까지 많이 기다려야해요

안*호 · 7달 전

[프로모션] 스탠다드 더블
미리 전화드려 이것저것 여쭤보았는데 넘 친절하시고 좋았어요!!!! 일단 높은 층과 뷰를 요청했는데 잘 반영해주셔서 14층에 중앙의료원뷰(?)를 받았고요(하지만 멀리 산이 보이는!!!) 남자친구 생일 다음날이라 무료 케이크 서비스를 요청했더니 방에 미리 세팅해놔주셨어요!! 2시쯤 1층에 도착해서 로비 입장 후 조금 줄 섰다가 2:30경에 얼리체크인까지 받았네요 체크인할때는 생일 축하한다는 다정스윗 멘트까지 ㅠㅡㅠ 운도 좋았지만 직원분들도 너무 친절하셔서 행복하게 묵고 왔어요 룸도 생각보다 넓었고, 책상, 의자, 소파, 테이블,…

배*연 · 3년 전

A-1. 룸온리(투숙기간6/19~7/14)
See all bookings and reviews
MyRealTrip ↗

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