Lotte City Hotel Guro
📍 Seoul · 4 stars · ★ 4.6 (1,371 reviews)
This is a 3-star Lotte-brand hotel set right in the middle of the Guro Digital Complex IT town. Many reviews describe the neighborhood as full of places to eat and things to see thanks to how close the station is, and satisfaction with the bedding and the staff service runs especially high.
-
Parking
Free
-
WiFi
Free
-
Pets Allowed
Unavailable
-
Rooms
All rooms are non-smoking
What guests like
-
Cozy bedding
It has its own bedding system built around goose-down duvets and pillows, and many reviews say the bedding feels comfortable and does not rustle.
-
A bathtub in every room
Even the standard rooms have a bathtub, and reviews say it is a good size for stretching out on your own.
-
Friendly Staff Service
An unusually large number of reviews praise everyone from the check-in staff to the housekeeping team as friendly.
-
Next to Guro Digital Complex
Several reviews mention that it is close to Guro Digital Complex Station with plenty of food and sights around it.
-
Wide-open city views
Reviews say the city view is good, since the building rises 20 floors.
-
Good-value hotel staycation
Many reviews call it good value, so it is an easy pick for a low-pressure hotel staycation.
Good to know
-
Limited breakfast selection
Some reviews say the breakfast selection was a bit thin. That said, others note the egg dishes were tasty.
-
Scuffs on some furniture
Some reviews mention scratches on the built-in table and chairs.
Recommended for
- Business trips to Guro Digital Complex
- Value-for-money hotel staycation
- Couple & family trips
- Bedding comfort first
Explore the property
Room types range from standard twins to doubles, and many reviews say the bedding is comfortable thanks to the down comforters and pillows. Some also note the materials are good for kids.
Even standard rooms have a tub, and some reviews say it's a good size for a solo soak.
As you'd expect from a 20-story building, some reviews say the city view is good.
Breakfast is served at the Multi Stylish Buffet Restaurant, and some reviews say the selection falls short but the egg dishes are tasty.
Reviews often mention friendly service, with everyone from the check-in staff to the housekeepers offering a greeting.
Show more photos (24)
Key information
| Check-in · check-out | 15:00 · 11:00 |
|---|---|
| Address | 300, Digital-ro, Guro-gu, Seoul, KOR, 한국, 152-848 |
| Guest rating | 4.6 / 5 (1,371 reviews) |
Location & nearby
Many reviews say there is plenty to eat and see nearby thanks to how close Guro Digital Complex Station is. That said, some guests note it is still a bit of a walk to the station and that public transit is not especially convenient, so plan on walking or taking a taxi.
View location on Kakao Map ↗Facilities & services
Breakfast buffet at C’ Cafe
- Adult: KRW 30,000 per person
- Child (49 months to 12 years): KRW 20,000
- Operating hours: 06:30-10:00
- Lotte Hotel Rewards points cannot be earned from January 1, 2023.
- For rooms assigned at random on site (room type not guaranteed), check-in is after 6 p.m.
Breakfast buffet at 'C Cafe'
- Adult: KRW 30,000 per person
- Child (49 months to 12 years): KRW 20,000
- Hours: 06:30~10:00
- Adult: KRW 30,000 per person
- Child (48 months to 13 years): KRW 20,000
- Free parking
- All rooms are non-smoking; all additional charges are payable on site
- Thank you for your continued patronage of Lotte Hotel.
- Please note the following information regarding your stay and use of the hotel's facilities, and thank you for your understanding and cooperation.
- ※ Fitness center hours: 06:00–22:00 (Please bring your own workout clothes)
- ※ As part of the 'Re:think' campaign to reduce the use of disposable items, toothbrushes and toothpaste are not provided. (Effective April 15, 2022)
- If needed, please use the supplies sold by City Express. (Ask the front desk for the location of City Express.)
Policies and notices
These details were provided by the property on MyRealTrip. Prices and policies may change; check the latest terms before booking.
Check-In and Check-Out Guide
- Check-in from 15:00; check-out by 11:00
- Additional guest charges may apply and vary by property policy.
- At check-in, government-issued photo ID and a credit card, debit card or cash deposit may be required to cover incidental charges.
- Special requests are subject to availability at check-in and may incur additional fees. They are not guaranteed.
- To cover incidental charges, the name on the credit card presented at check-in must match the name of the primary guest who made the room reservation.
- Available payment methods at this property are credit cards and cash.
- This property is equipped with fire extinguishers, smoke detectors, and other safety features.
- Customer policies and cultural standards or norms may vary by country and property. The stated policies were provided by the property.
Minor Guest Stay Policy
- Guests under 19 may be restricted from staying alone under the property's policy.
- Travelers under 19 may be required to stay with a legal guardian or submit a legal guardian's consent form, depending on the property's policy.
- If a guest is refused accommodation at check-in because of the property's age-limit policy, this is considered the traveler's responsibility, and we are not responsible for a refund or other compensation.
- An ID may be requested at check-in to verify the booking information. Your stay may be refused if you refuse to present ID or provide false, forged, altered, or someone else's ID.
- Due to card payment issues, please enter the booking name exactly as the actual guest's name.
- Check-in is not possible if the booking name and the actual guest's name do not match at check-in.
- For more information, please contact the booking site's customer service center at (02-6022-2445).
- For bookings with check-out dates from March 1 through April 30, 2025, check-out is at noon (12:00, unchanged). For check-outs on or after May 1, 2025, check-out is at 11:00 AM.
Parking information
- If arriving by car, be sure to inquire and confirm whether parking is available.
Pets
- Service animals allowed
- Service animals are exempt from fees and restrictions.
- Pets not allowed
Guest reviews
We reproduced 8 actual guest reviews registered on MyRealTrip. They are left in the original Korean.
-
구로디지털단지역과 가까워서 인근에 먹거리, 볼거리가 많아 좋습니다. 주변이 빌딩들이라 층고 높은곳이 좋을듯하구요.. 내부 어메니티라든지 룸 컨디션은 적당한것 같습니다. 마이리얼트립덕에 좋은 숙박하고 왔습니다. 감사합니다
C*k · 4년 전
-
룸컨디션이 좋았고 스탠다드 객실마다 욕조가 있어서 너무 좋았어요 욕조가 한명이 눕기에 너무 좋은 사이즈였고 전체적으로 만족스러웠습니다! 조식도 가짓수가 좀 부족했지만 계란요리가 맛있었습니다
도* · 4년 전
-
비슷한 서울 여러 호텔들을 가보았지만, 그 중에서 서비스로는 단연코 롯데시티호텔 구로가 최고인 것 같습니다. 융숭하게 대접해주신 체크인직원분부터 아침에 문을 열어주시며 따뜻한 말 한마디를 건네주신 직원분 그리고 지나칠때마다 미소 지으시며 인사를 건네신 청소직원분까지 다른 여느 호텔들보다 호스피탈리티를 느껴서 기분이 좋았습니다.
신*운 · 4년 전
-
좋은가격으로 너무편한 호캉스 즐겼습니다. 잘쉬다갑니다. 감사합니다.
R* · 4년 전
[브랜드기획전] 스탠다드 트윈 (선착순 할인 쿠폰 + 오후 1시 레이트 체크 아웃) 객실 only
-
쾌적해서 기분좋게 쉬고 갑니다. 코로나땜에 답답한 일상 속에서 잠시나마 편안하게 힐링 한 것 같아요. 근처 깔깔거리에 먹을 데 진짜 많아요
m* · 4년 전
[브랜드기획전] 스탠다드 더블 (선착순 할인 쿠폰 + 오후 1시 레이트 체크 아웃) 객실 only
-
침구가 너무편하고 실내도 쾌적합니다 ^^
김*한 · 4년 전
[브랜드기획전] 스탠다드 트윈 (선착순 할인 쿠폰 + 오후 1시 레이트 체크 아웃) 객실 only
-
편히 잘 쉬었어요 퇴실 13시여서 여유가 있었습니다.
ㅎ* · 4년 전
[브랜드기획전] 스탠다드 트윈 (선착순 할인 쿠폰 + 오후 1시 레이트 체크 아웃) 객실 only
-
깔끔하고 세련된 숙소네요. 난방도 잘되고 씨티 뷰도 너무 좋습니다. 편안히 힐링하다 갑니다.
이*철 · 4년 전
[브랜드기획전] 스탠다드 트윈 (선착순 할인 쿠폰 + 오후 1시 레이트 체크 아웃) 객실 only
- See all bookings and reviews
MyRealTrip ↗
This guide was written by EasyTicket from collected sources. Prices and availability change, so verify them on the original page before booking.