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Correcting an Airline Ticket Name: Passport Name Mismatches and Reissue Rules

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If the English name on your passport doesn’t match your booking, don’t wait until you reach the airport—ask the point of purchase immediately whether it can be corrected. A simple typo for the same passenger may be fixable, but changing the name on a ticket to another person is generally difficult.

Distinguish Ticket Name Corrections from Rebooking First

If it’s a typo in the same passenger’s name

As of September 2026, Korean Air allows 1 correction of up to 3 English letters and waives the reissue fee when it confirms the passenger is the same person. T’way Air treats spelling differences with the same pronunciation as eligible, while Jeju Air and Air Busan accept spelling errors when a valid ID confirms the passenger’s identity.

If you’re changing it to another person

Giving a ticket to a family member or travel companion isn’t a typo correction; it’s a name change. Official rules don’t allow transfers to another person, so you may need to refund the existing ticket and make a new booking.

SituationInitial assessmentHow to handle
Entered JIHYUN as JIHYEONTypo for the same passengerRequest a correction based on the airline’s rules
Entered the surname and given name in reverse orderSame passengerAsk the airline to correct the order
The person who made the booking and the passport holder are differentChange to another personConsider refunding and rebooking
The itinerary includes a codeshare flightMultiple rulesCheck both the marketing and operating airlines

Even after finding a mismatch in the passport name, don’t cancel the ticket first. Before you lose your seat and fare, the safest sequence is to check whether a correction is possible and what the total cost will be.

Infographic on airline ticket name typo corrections and rebooking rules

How to Request a Correction Right After Finding the Error

Contact the point of purchase first

If you bought the ticket on an airline’s website, contact that airline’s service center or airport office. If you bought it through a travel agency or booking platform, contact the seller. Korean Air, Jeju Air, and T’way Air all advise passengers who bought through a travel agency to handle the request through the point of purchase.

Prepare these 4 things before contacting support

  • Passport photo page
  • Booking reference and e-ticket
  • Incorrectly entered name and correct name
  • Whether the itinerary includes a codeshare flight or a segment operated by another airline

After laying out the airlines’ rules side by side, sharing both the spelling before and after the error makes it easier to check the criteria they use.

Compare the Cost of Having a Ticket Reissued

Correction Rules and Fees by Airline

AirlinePublic correction criteriaFee for payments made in Korea
Korean AirSame passenger, up to 3 letters, 1 correctionReissue fee waived
T’way AirSpelling difference with the same pronunciationKRW 10,000 per person, one-way international
Jeju AirSame passenger verified with a valid IDKRW 20,000 per person
Air BusanSpelling error with the same pronunciation and same passengerKRW 10,000 per person per international segment

The T’way Air amount applies to tickets issued on or after June 16, 2025, and Jeju Air’s amount is the current guidance in effect since September 5, 2024. (Source: T’way Air)

Calculate Rebooking Costs Separately

If the change falls outside the correction limits, compare the refund penalty and the new ticket fare together. A ticket reissue may simply be the process of correcting an existing booking and issuing a new e-ticket, so it doesn’t always mean canceling and buying a new ticket.


Watch for Reversed Names and Codeshare Flights

Reversed order and middle names can also be handled

T’way Air says reversing the surname and given name and adding or changing a middle name are eligible for a fee waiver. Jeju Air also waives fees for reversed surname-and-given-name order, an incorrect gender entry, and adding a foreign passenger’s full middle name. Don’t assume the change will be applied automatically—make sure to submit a correction request.

Check the operating carrier’s rules for codeshares too

Korean Air states that name or spelling changes may be impossible when another airline is included in the itinerary. If 2 airlines are connected on one ticket, the key is to confirm approval from both the marketing airline and the actual operating airline. (Source: Korean Air)

Checklist After the Correction Is Complete

Open the new e-ticket again

Don’t stop at being told that the name correction is complete. On the reissued e-ticket, compare the surname-and-given-name spelling and order with your passport one character at a time. If you have a round trip or connecting itinerary, check that the change appears on every segment.

Documents for correcting a ticket name, with a passport and booking reference

Don’t put it off until the airport

Asiana Airlines says that if the name on an international reservation differs from the passport, boarding or entry may be refused at the departure or arrival point. It’s safer to secure the e-ticket with the corrected name before you travel than to explain the mismatch on the day of departure.


FAQ: Correcting an Airline Ticket Name

Do I have to rebook immediately if my Korean Air typo is 4 letters?

The published exception covers up to 3 letters. Don’t assume 4 letters are automatically accepted; first confirm with the service center whether you can be recognized as the same passenger and whether it can be processed.

Does T’way Air correct same-pronunciation names for free?

No. For international flights, the fee is KRW 10,000 per person, one way, based on payment in Korea, while reversing the surname and given name or adding or changing a middle name is included among the fee-waiver reasons.

Where should I request it if a travel-agency ticket also includes a codeshare flight?

Submit the request to the travel agency you paid first, then check whether the operating airline allows it as well. Because passport-name mismatch rules vary by airline, avoid canceling on your own before you receive an answer.

If you’re unsure whether it’s a ticket name change or a simple typo, prepare your passport, e-ticket, and the spelling before and after the error first. Submitting the request to the point of purchase today and checking the corrected ticket again can reduce problems on departure day.